Terms of Service

Effective Date: 03 May 2025

Jurisdiction: South Africa

1. Acceptance of Terms

By accessing or using Freshplate’s website (www.freshplate.co.za) or purchasing our products, you

agree to be bound by these Terms of Service and any applicable laws and regulations.

2. Use of the Website

You agree not to:

●Use the website for unlawful purposes.

●Interfere with the website’s functionality or security.

●Use automated systems to extract data without our permission.

3. Account Registration

To place an order, you may be required to register an account. You are responsible for maintaining the

confidentiality of your account details and for all activities under your account.

4. Orders and Payment

●Prices are listed in ZAR and may include applicable taxes and shipping.

●We reserve the right to cancel or refuse orders at our discretion.

●Payment must be made using accepted methods on our platform. All payments are processed securely.

5. Shipping and Delivery

We offer global shipping. Estimated delivery times and costs are provided at checkout. Customs

duties and taxes (where applicable) are the responsibility of the customer.

6. Returns and Refunds

Our Returns Policy is incorporated into these Terms. We only accept returns if:

●The item is faulty or defective, or

●You received an incorrect item.

See the full Returns Policy for more information.

7. Intellectual Property

All website content, including text, images, logos, and product descriptions, is the intellectual property of Fresh Plate or its licensors and is protected under applicable copyright and trademark laws.

8. Limitation of Liability

We are not liable for:

●Indirect, incidental, or consequential damages.

●Loss or damage due to misuse of our products.

●Delays or failures caused by events beyond our control.

Our total liability shall not exceed the amount you paid for the product.

9. Governing Law and Jurisdiction

These Terms are governed by the laws of the Republic of South Africa. Any disputes will be subject to

the exclusive jurisdiction of South African courts.

10. Contact Us

For any questions regarding these Terms, contact us at:

Email: support@freshplate.co.za

Phone: <use your number>

Address: 44 Stanley Ave, Braamfontein Werf, Johannesburg, 2092